miriam.Floyd
May 09, 2026
"I’ve ordered this a few times now..."
I’ve ordered this a few times now, and it’s been hit or miss. Some batches are totally fine, but others feel noticeably weaker than what I expected. I reached out hoping for some clarity, but it kind of felt like my concerns were ignored. It’s not a terrible product, I just wish it was more consistent every time.
robert_Killian82
April 27, 2026
"Checkout Was Surprisingly Hard"
The site looked decent enough, which made it even more annoying that the payment options were so limited and weird. I was ready to place an order, but after trying to figure out how to actually pay, I just gave up.
david_Papenfuss97
April 19, 2026
"Stopped in and was kinda surprised by how..."
Stopped in and was kinda surprised by how many strains they had. I didn’t recognize a few of the names, so I had to poke around and figure out what was what, but overall it seemed like a solid selection. I’d give it 4 stars
Robert_leverette86
April 09, 2026
"Stronger than I thought... well, not always"
I felt like the potency was decent at first, actually maybe just okay overall. Some batches seemed to hit well, but then others felt noticeably weaker than I expected. It wasn’t bad or anything, just not quite strong enough for me to fully stick with it
todd.Forsyth
April 03, 2026
"I ordered from kratomkrates.com and the..."
I ordered from kratomkrates.com and the checkout did work, but it felt a little clunky to me. To be fair, I was probably trying to place the order at a bad time because the page was loading slow and I was already kind of in a rush.
The payment part took me a minute to figure out, but nothing actually went wrong and I got my confirmation after paying. Overall it was okay, just not the smoothest checkout experience. I’d call it average.
diane-Rosario
March 31, 2026
"Guess I paid for the privilege"
I checked the prices here and had to do a double take. Compared to other shops, everything felt overpriced. Maybe the extra cost is for the experience of wondering why you didn’t just buy it somewhere else
avery-Ziech
March 25, 2026
"Couldn’t get a response from customer service"
I had a problem with my order and tried emailing customer service a couple of times, but I didn’t hear anything back for several days. Maybe there was something going on behind the scenes that I don’t know about, but from my end it was just silence. No update, no apology, nothing. I’m usually fine waiting if someone at least lets me know what’s happening, but this was frustrating. It kind of felt like once they had my money, they weren’t too worried about helping me. I probably won’t order from kratomkrates.com again.
jeffery_Macchione75
March 23, 2026
"I’ll give kratomkrates.com credit where it’s due: they..."
I’ll give kratomkrates.com credit where it’s due: they actually show the lab testing info in a way that’s easy to find, which is more than I can say for some sites. I didn’t have to go on a scavenger hunt just to check the basics, and that made me feel a little better about what I was ordering.
That said, I do wish the lab results were easier to compare between products, because bouncing around trying to line things up gets annoying fast. It’s not a dealbreaker, and overall my experience was good, but yeah, that part could definitely be smoother
lillianfitzgerald5585
March 14, 2026
"Fresh and nice, timing was just off"
My order showed up smelling fresh, not dusty or stale at all, which I really appreciated. The texture was good too, so no complaints about the product itself. Shipping wasn’t totally smooth, but I think it was just bad timing more than anything. Overall, happy with it. 4 stars from me.
judy-Elliott
March 10, 2026
"A bit too expensive for me"
I gave it a try, but i don’t think it’s worth the price. For what you get, it feels a little overpriced, and I was hoping for better value...
GradyMurray
February 26, 2026
"I tried using the site, but it was..."
I tried using the site, but it was frustrating. It felt slow and confusing, and I had to click around way too much just to try to find what I needed. What made it worse was there didn’t seem to be any real person to contact for help, just the usual automated stuff. After a while, I gave up.
kathy1994
February 17, 2026
"I like this place overall, but the stock..."
I like this place overall, but the stock can be hit or miss. I went in for my usual strain and it was out again, which was a little annoying. Seems like that restock takes a while sometimes.
Chandra.sulc
February 11, 2026
"Packaging was solid and practical"
The box showed up neat and in good shape, with no damage or issues. that’s all I really expect from packaging, it did its job and kept everything protected.
Florence-johnson
January 04, 2026
"Problem never really got sorted"
I had an issue with my order and contacted support a few times, but it felt like I was going in circles. Replies were slow, and when they did get back to me, it was basically the same copy-paste answer instead of anyone actually fixing the problem. What annoyed me most was how they kept leaning on little policy loopholes to avoid taking responsibility. I had to keep chasing them for what should’ve been basic help, and in the end, nothing was really resolved. I definitely won’t be ordering again.
david-Groeneweg
December 28, 2025
"Delivery promise didn’t match reality"
I was told the shipping wouldn’t take long, but I’m still sitting here waiting and it hasn’t even arrived yet. Frustrating when the delivery estimate makes it sound like it’ll be quick, but the reality is completely different
davidalvarado5265
December 24, 2025
"Discounts weren’t as useful as I hoped"
I keep trying to use the discount codes when I order, but they almost never work—like, I’ll get to checkout thinking I’m saving a bit and then nope, the code gets rejected. It’s just kind of frustrating
larasykes3489
December 22, 2025
"So discreet I wasn’t even sure what it was"
The package was definitely discreet, which I appreciated, but it was almost a little too discreet. The tracking updates were kind of confusing, and when it showed up I had no idea who it was even from at first. It also took longer than I expected, so I was just sitting there wondering what was going on. I get why they keep things low-key, but clearer shipping updates would’ve made the whole thing a lot less confusing.
Jonathan-russi
December 21, 2025
"Got the wrong stuff in my order"
I opened my order and realized it wasn’t even the right stuff. The weird part is, when I reached out to support, I expected it to be a simple fix, but nothing really got resolved. Frustrating experience overall...
michael.Jones
December 20, 2025
"Delivery was fine, just felt a bit rushed"
The delivery showed up when they said it would, and everything was fine overall. I did feel a little pressured to be available right away when they arrived, but there weren’t any real issues
John-sanchez
December 18, 2025
"Good quality and steady"
I’ve ordered from Kratom Krates a couple of times now, and so far it’s been a solid experience. The bags have been fresh enough, not all clumped up, and the quality seems consistent. My brother actually noticed the same thing when I showed him my last order. One batch was a little different from the previous one, but nothing major. Overall, I’d order again